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What You Get
Full Feature Access
Warranty, portals, reporting, more
Guided Setup
Concierge onboarding + training included
Flexible Tiers
Choose Bronze to Platinum, or Warranty only
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Frequently Asked Questions
Warranty Trial Billing Logic
Platform Fee Activation
$100/month platform fee is charged on Day 11.
Monthly Billing Cycle
At the next 30-day billing cycle, another $100 is charged PLUS usage fee based on the number of Active Warranty Areas.
Active Warranty Areas Definition
Active Warranty Areas include homes, units, or common areas under warranty — where a space exists, someone is assigned, and a start date is set.
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Active Warranty Area – Official Definition
An Active Warranty Area is counted for billing only when all three of the following conditions are met:
Area Definition
A Unit, Space, or Area Exists – This can be a condo unit, home, or a designated common area (e.g., hallway, gym, rooftop) set-up under Assets – Areas.
Contact Assignment
An Individual or Role Is Assigned – For residential units: a homeowner is assigned. For common areas: a warranty manager or property manager is assigned. These individuals or roles are entered into the Contacts module.
Warranty Activation
A Warranty Start Date Has Been Entered – This date marks the beginning of the warranty lifecycle and activates billing eligibility. In the Area card, you will enter the start date of the warranty.
Once all three conditions are satisfied, the system flags the space as an Active Warranty Area, and it is counted for usage-based billing and prorated in the following billing cycle.
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