CE OneSource Product Updates
Building the Future of Community Operations — In the Open
CE OneSource is actively developed and continuously evolving. This page highlights major platform releases, enhancements in progress, and what’s coming next across both the CE OneSource Operations platform and CE OneSource Warranty.
Rather than shipping once a year, we ship in steady, meaningful increments — guided by real customer usage, not feature checklists.
Recently Released Capabilities
These capabilities are live and in use today.
- Standalone warranty platform or included in higher operational tiers
- Active Warranty Area logic (areas + assigned contact + warranty start date)
- Homeowner-first warranty portal experience
- Subcontractor magic-link access (no login friction)
- Photo and video uploads directly on warranty requests
- Full activity logging and audit history
- Resident-submitted and staff-submitted requests
- Shared workflow architecture with warranty (intentionally aligned)
- Vendor and subcontractor assignment
- Media capture (photos + video)
- Status tracking with full history
- Branded, luxury-grade resident experience
- Community announcements and events
- Resident profiles and preferences
- Bulletin board with announcements, events, and classifieds
- Smart-TV display support with no hardware or CMS required
Stripe-backed payments for:
- Amenity reservations
- Guest suites
- Paid events
- Automatic receipts and transaction logging
- Financial infrastructure designed to expand into: Invoicing, HOA fees, Additional payment types
- Reporting across any collected data in the platform
- Saved reports, templates, and scheduled exports
- CSV, PDF, and spreadsheet exports
- Dashboard-level exports from any data table
- Custom headers, footers, and branding
In Progress
These features are actively in development or pilot testing.
AI-Assisted Workflows
- AI front desk support for guest check-ins
- AI-assisted unit entry authorizations
- AI-assisted warranty request intake
- AI-assisted amenity reservations
(Several of these are currently in alpha/beta with live customers.)
Communications Templates
Pre-built templates for common scenarios:
- Warranty updates
- Maintenance notices
- Emergency communications
Multi-channel delivery:
- SMS/Text
- Messaging platforms
Full logging tied to units, residents, and activity history
Time & Staff Tools
- Biometric-ready time clock
- Clock-in / clock-out tracking
- Exportable records
- Planned integrations with third-party systems
On the Roadmap
These capabilities are planned or under evaluation, driven by customer demand.
HOA & Governance Tools
Financial Expansion
Integrations & Ecosystem
Designed for the Full Lifecycle
CE OneSource is built to support the entire lifecycle of a community:
Developer & pre-operations
Warranty and turnover
Ongoing operations and maintenance
Long-term resident engagement
Customers can start with only what they need today — and expand without migrating platforms later.
